How to update your device to the latest software.

Our event app is optimised for the latest Apple and Android softwares.

To receive the maximum benefits of your app you may need to update your device.We recommend doing this before arriving at the event as it can take several minutes to complete.


iPhones and iPads

To update an iPhone you will need to follow these simple steps:

  • Plug in your device to a power source.
  • Tap Settings > General > Software Update.
  • Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
  • Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.

If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update.



  • Plug in your device to a power source.
  • Tap Settings > About Device > Software Update > Update.
  • Your phone will now connect and if there is an update available the upgrade will begin downloading.


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