Your browser's cache is like the photographic memory that it collects from websites you visit. Collecting your cache allows the browser to open previously visited websites without refreshing the information on the page. Most browsers will stored cache by default.
If you are experiencing issues using a web app, we recommend clearing your cache and then visiting the site again. Clearing your cache helps to refresh your browser and renews the information you see.
To find out how to manage your browser's cache settings, please visit your web browser's help centre for further instructions: